FST Technical Privacy Policy

1. Updates to This Policy

We may revise this Privacy Policy periodically. When we do, we will update the “Effective Date” and post the new version on our website. Your continued use of our Services after updates constitutes acceptance of those changes.

2. Information We Collect

Information You Provide Directly

• Name, email, mailing address, phone number

Automatically Collected Information

We use cookies and similar technologies to collect:

• IP address, browser type, device type
• Referring/exit pages, time stamps
• Pages viewed and interactions with the site

Third-Party Information

We may receive information from service providers that support our operations (e.g. logistics partners).

3. How We Use Your Information

We use your personal information to:

• Respond to your inquiries and provide customer support
• Send transactional and promotional communications (with your consent, where required)
• Improve, personalize, and secure our website and services
• Prevent fraud, enforce terms, and comply with legal obligations

4. Legal Bases for Processing (GDPR)

For users in the EEA or UK, our legal basis for collecting and using personal data depends on the context:

• Consent (e.g., for marketing communications)
• Performance of a contract (e.g., to process your orders)
• Legal obligation (e.g., tax or regulatory compliance)
• Legitimate interest (e.g., to improve services, prevent fraud)

You can withdraw consent at any time by contacting us (see Section 11).

5. Sharing of Personal Information

We may share your information with:

• Service providers (e.g. cloud hosting)
• Business partners for marketing, if you’ve opted in
• Legal authorities, if required for compliance or to respond to valid legal requests
• Affiliates or successors, in the event of a merger, acquisition, or sale

We do not sell your personal data or use it for profiling that produces legal effects.

6. Cookies & Tracking Technologies

We use cookies and tracking tools to:

• Recognize returning users
• Remember preferences
• Analyze traffic and usage
• Support marketing efforts

You can control cookie settings via your browser. Blocking cookies may affect site functionality.

7. Your Rights

California Residents (CCPA/CPRA)

If you are a California resident, you may:

• Request to know the categories and specific personal data we’ve collected and shared
• Request deletion of your personal data (with exceptions)
• Correct inaccurate personal information
• Opt-out of the sale or sharing of personal data (we do not “sell” data as defined in CCPA)
• Limit use of sensitive data to only necessary services
• Exercise rights via an authorized agent

We honor the Global Privacy Control (GPC) signal as a request to opt-out of data sale/sharing.

We will not discriminate against you for exercising your rights.

EEA/UK Residents (GDPR)

If you are in the EEA or UK, you may:

• Access your personal information
• Correct inaccurate data
• Delete data under certain conditions
• Object to processing based on legitimate interests
• Restrict processing
• Withdraw consent at any time
• Data portability (receive a copy of your data)

You also have the right to lodge a complaint with your local data protection authority.

8. Retention of Data

We retain personal data only as long as needed to:

• Provide our services
• Fulfill legal obligations
• Resolve disputes or enforce agreements

9. Data Security

We use physical, technical, and organizational safeguards to protect your personal data. However, no system is 100% secure. Please avoid sending sensitive data via unsecured channels.

10. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect data from children. If we become aware of such data, we will delete it.

11. Exercising Your Rights / Contacting Us

To exercise your rights or ask questions, contact us at:

FST Technical
Email: Privacy@FSTTechnical.com
Address: 450 E. Warner Road, Suite 1 Chandler, AZ 85225

Please include your name and the nature of your request. We may ask for additional information to verify your identity.